Training Overview

Microsoft Word is a powerful graphical word processor that allows users to create professional documents and is part of the Microsoft Office suite.    In this course, students learn to create, navigate, and organize documents. They learn to edit and manipulate text, view and format documents, and use Word’s predefined functions.  Students use the Find and Replace feature, use proofreading tools, create, format and modify tables and reports, work with hyperlinks, and learn how to preview and print a document.

The Working with Microsoft Word – Level 1 workshops targets individual who are familiar with computer basic essentials.

This Priority Learning and Development workshop will give the trainee the skills and confidence they need to find success with Microsoft Word.


  • 1 full day or
  • Two 3-hour sessions


On completion of this training, you should be able to:

  • Enter, edit, and format data to create workbooks
  • Enter data using time-saving tools like Flash Fill and Autocomplete
  • Use functions and formulas to calculate data
  • Understand Relative and Absolute Cell References
  • Format worksheets and cells
  • Manage larger workbooks
  • Print workbooks
  • Customize the interface by changing ribbon display options and customizing the Quick Access Toolbar

Intended Audience

This course is for individuals who are new to Microsoft Word and want to gain confidence navigating the interface, create professional documents, and formatting their document in order to present it clearly.

Session Information

  • 1-day instructor-led sessions or
  • Two 3-hour web-based online classroom sessions
  • Optional follow up Coaching Session to reinforce learning
  • Customized options for shorter in-house training are also available

Level 1 Units

Section 1: Getting Started with Microsoft Word 

  • Identify the Components of the Word Interface
  • Create a Word Document
  • Using Help

Section 2: Editing a Document

  • Navigate and Select Text
  • Modify Text
  • Find and Replace Text

Section 3: Formatting Text and Paragraphs

  • Apply Character Formatting
  • Align Text Using Tabs
  • Display Text as List Items
  • Control Paragraph Layout
  • Apply Borders and Shading
  • Apply Styles
  • Manage Formatting

Section 4: Managing Lists

  • Sort a List
  • Renumber a List
  • Customize a List

Section 5: Inserting Graphic Objects

  • Insert Symbols and Special Characters
  • Add Images to a Document

Section 6: Using Images in a Document

  • Resize an Image
  • Adjust Image Appearance
  • Integrate Pictures and Text
  • Insert and Format Screenshots

Section 7: Proofing a Document

  • Check Spelling and Grammar
  • Other Proofing Tools
  • Check Accessibility

Section 8: Customizing the Word Environment

  • Customize the Word Interface
  • Additional Save Options
  • Manage Additional File Types

Additional Materials

  • Enrollment in our Monthly LearningLink Newsletter
  • Lifetime Support
  • A Free Follow-up 30-minute Coaching Session

Follow-up Coaching

There is a key difference between learning and knowing. Learning is the process of being taught the material while knowing is about internalizing and retaining it. If at any point after a session you feel the need for more support in knowing the lessons taught to you, a free 30-minute coaching session is available to you on request.